Terms of service
Terms and Conditions – Solvera London
Last Updated: 15 June 2025
Please read these Terms and Conditions carefully before using our services. By accessing our website or placing an order, you agree to be bound by the following terms. If you do not agree with these terms, we advise you not to use our services.
1. Orders
By placing an order with Solvera London, you agree to pay the listed price for the selected products or services.
We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases of:
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Incorrect pricing or product information
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Stock availability issues
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Suspected fraudulent activity
You will be notified promptly in such cases, and any payments already made will be refunded where applicable.
2. Payment
Payment is required at the time of ordering. We accept various payment methods including major credit/debit cards, PayPal, and other secure payment gateways as shown at checkout.
All prices are inclusive of applicable taxes unless explicitly stated otherwise.
3. Shipping & Delivery
We aim to dispatch all orders promptly. However, delivery times may vary depending on product availability, delivery location, and external factors beyond our control.
Please ensure that the shipping address provided is complete and accurate. Solvera London is not responsible for delays or lost packages resulting from incorrect or incomplete delivery details.
4. Returns
Our returns policy is outlined in detail in our Return Policy. Please refer to that document for all information on eligibility, process, and conditions.
5. Intellectual Property
All content on this website—including but not limited to text, graphics, logos, images, and software—is the property of Solvera London and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, or use any content from this site without prior written permission.
6. Privacy
Your personal information is collected and used in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as outlined therein.
7. Limitation of Liability
To the extent permitted by law, Solvera London shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
This includes, but is not limited to, damages for loss of profits, data, or goodwill—even if we were advised of the possibility of such damages.
8. Modifications to Terms
We reserve the right to amend these Terms and Conditions at any time without prior notice. Any changes will be posted on this page and become effective immediately upon publication.
The date of the most recent update is listed at the top of this document.
9. Contact
For any questions, concerns, or feedback regarding these Terms and Conditions, please reach out to us at:
Thank you for choosing Solvera London. We’re committed to providing you with exceptional products and service under fair and transparent terms.
Identity of the entrepreneur
Company name: Solvera London
Chamber of Commerce number:91874327
Trade name: Solvera London
VAT number:NL00492092B96
Customer service email:info@solveralondon.co.uk